WOVA — TERMS OF SERVICE AND PRIVACY POLICY
Last updated: 14/08/2026
LEGAL COMPANY INFORMATION
Legal company name: WOVA LTD
Companies House number: 17400967
Registered office: Lincoln, UK
Website: www.wovaai.com
General contact email: hello@wovaai.com
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PART 1 — WOVA TERMS OF SERVICE
1. ABOUT THESE TERMS
These Terms of Service ("Terms") govern your use of WOVA, including the WOVA website, mobile application, software platform, artificial-intelligence features, garment-development tools, design-generation tools, technical-pack tools, collection-management functionality, project-management functionality, file storage, exports and related services (together, the "Service").
WOVA is operated by:
Legal company name: WOVA LTD
Companies House number: 17400967
Registered office: Lincoln, UK
Email: hello@wovaai.com
Website: www.wovaai.com
In these Terms:
"WOVA", "we", "us" and "our" means WOVA and the legal entity operating the Service.
"You", "your" and "Customer" means the person or organisation using the Service.
"Input" means text, prompts, instructions, images, photographs, files, designs, sketches, garment references, specifications and other material submitted to WOVA.
"Output" means material generated or produced by WOVA in response to your use of the Service, including AI-generated concepts, technical flats, technical-pack content, written specifications and related materials.
"Tech Pack" means a garment-development technical pack generated through the WOVA Service.
"Subscription" means a paid recurring WOVA subscription.
By creating a WOVA account, accessing the Service, using WOVA or purchasing a Subscription, you agree to these Terms.
If you do not agree to these Terms, you must not use WOVA.
2. WHAT WOVA DOES
WOVA is an AI-powered fashion and garment-development platform.
WOVA is designed to assist fashion designers, clothing brands, fashion entrepreneurs and other users with the development of garments and collections.
Depending on the plan and functionality available, WOVA may allow you to:
• describe a garment or product;
• provide a design brief;
• answer questions about a garment;
• generate AI-assisted garment concepts;
• generate multiple design concepts;
• select and develop a concept;
• edit and refine a project;
• upload reference images;
• use existing garments or reference material as part of a development process;
• generate technical flats;
• generate garment specifications;
• generate technical packs;
• export technical packs and related materials;
• save and manage projects;
• organise projects into collections;
• manage fashion collections;
• store project information;
• use other AI-assisted fashion-development functionality introduced by WOVA.
WOVA is an assistance and development platform.
WOVA does not replace a professional fashion designer, garment technologist, pattern cutter, technical designer, manufacturer, quality-control professional, lawyer or other specialist.
You are responsible for reviewing WOVA Outputs before relying upon them commercially or providing them to a manufacturer, supplier, client or other third party.
3. ELIGIBILITY
You must be legally capable of entering into a binding contract to use WOVA.
If you use WOVA on behalf of a company, fashion brand or other organisation, you confirm that you have authority to enter into these Terms on behalf of that organisation.
4. YOUR ACCOUNT
Certain WOVA functionality requires an account.
You must provide accurate and current information when creating your account.
You are responsible for keeping your login credentials secure.
You must not:
• access another person's account without permission;
• allow another person to use your account in a manner that breaches these Terms;
• sell or transfer your WOVA account without WOVA's permission;
• impersonate another person or organisation;
• attempt to bypass WOVA security;
• attempt to gain unauthorised access to WOVA or another customer's information.
You are responsible for activity conducted through your account unless that activity resulted from circumstances outside your reasonable control.
5. WOVA PRICING AND PLANS
WOVA currently provides the following plans.
5.1 FREE — £0 PER MONTH
The Free plan includes:
• 1 Tech Pack (lifetime);
• collection management;
• access to the WOVA functionality made available to Free users.
The Free plan does not require a recurring subscription payment.
5.2 PRO — £19 PER MONTH
The Pro plan costs £19 per month.
The Pro plan includes:
• 10 Tech Packs per monthly billing period;
• collection management;
• unlimited editing within the applicable project workflow;
• cloud project storage;
• premium export functionality.
5.3 STUDIO — £49 PER MONTH
The Studio plan costs £49 per month.
The Studio plan includes:
• 30 Tech Packs per monthly billing period;
• collection management;
• priority AI processing;
• premium export functionality.
WOVA Studio does NOT include team accounts.
WOVA does not currently offer team-account functionality as part of the Studio subscription.
6. TECH PACK ALLOWANCES
The Free plan includes 1 Tech Pack (lifetime).
The Pro plan includes 10 Tech Packs per monthly billing period.
The Studio plan includes 30 Tech Packs per monthly billing period.
Unless WOVA expressly states otherwise, unused Tech Pack allowances on Free, Pro or Studio do not carry forward to the following billing period.
WOVA may apply reasonable technical, security and anti-abuse controls to plan usage.
Such controls will be intended to prevent fraud, automated abuse, system attacks, excessive automated activity or activity that materially interferes with the Service or other customers.
WOVA will not treat ordinary legitimate usage as prohibited merely because a customer makes substantial use of the Service within their plan allowance.
7. COLLECTION MANAGEMENT
Collection management functionality is available across the Free, Pro and Studio plans.
WOVA may improve, expand or modify collection-management functionality as the Service develops.
8. FREE PLAN
WOVA may offer the Free plan without charge.
WOVA may impose reasonable technical limitations on Free accounts.
WOVA may modify the availability or limits of the Free plan, subject to applicable law.
Where a Free account is inactive for an extended period, WOVA may take reasonable steps concerning storage or account management, subject to the Privacy Policy and applicable law.
9. PAID SUBSCRIPTIONS
Pro and Studio are recurring monthly subscriptions.
The applicable price is displayed before purchase.
Pro currently costs £19 per month.
Studio currently costs £49 per month.
Unless otherwise stated, paid subscriptions automatically renew every month.
You authorise WOVA's payment provider to charge your selected payment method for the applicable subscription and subsequent renewals.
10. STRIPE AND PAYMENTS
WOVA uses Stripe or another designated payment processor to process payments.
WOVA does not intend to store complete payment-card details on its own systems where Stripe handles those details.
Payment processing may involve the processing of personal information by Stripe.
Stripe may apply its own terms and privacy policies.
The WOVA Privacy Policy explains the categories of information WOVA receives from payment providers.
11. AUTOMATIC RENEWAL
A Pro or Studio subscription automatically renews at the end of each monthly billing period unless cancelled before the next renewal begins.
The applicable renewal price will be the price displayed for the relevant plan at the time of renewal, subject to any promotional pricing or lawful price changes communicated to you.
12. CANCELLATION POLICY
You may cancel your WOVA subscription at any time before your next renewal begins.
Cancellation will prevent the next recurring subscription payment.
You will ordinarily retain access to the paid functionality until the end of the billing period that you have already paid for.
WOVA will not ordinarily provide a refund merely because you cancel after a billing period has already begun, subject to your statutory consumer rights.
WOVA will provide an accessible method for customers to cancel online where required by applicable law.
You may also contact WOVA to cancel:
Email: hello@wovaai.com
WOVA will not make cancellation unnecessarily difficult.
13. CONSUMER CANCELLATION AND COOLING-OFF RIGHTS
Nothing in these Terms removes or restricts statutory consumer rights.
Where applicable law provides a statutory cancellation or cooling-off right, that right applies.
Where WOVA supplies digital services or digital content immediately after purchase and applicable law requires express consent or acknowledgement concerning the statutory cancellation period, WOVA will obtain the relevant consent or acknowledgement through the purchase process.
Nothing in these Terms is intended to exclude a consumer right that cannot legally be excluded.
14. REFUNDS
Subscription fees are generally non-refundable after a billing period has begun, except where:
• applicable law requires a refund;
• WOVA has charged you incorrectly;
• WOVA agrees to provide a refund;
• another refund right expressly applies to your purchase.
Nothing in this section limits statutory rights concerning faulty digital services, services not provided as agreed, unfair contract terms or other mandatory consumer protections.
15. FAILED PAYMENTS
If a payment fails, WOVA or its payment provider may attempt to collect the outstanding amount again.
WOVA may temporarily restrict paid functionality while a payment remains outstanding.
If payment remains unpaid, WOVA may suspend or terminate the relevant paid subscription.
16. AI INPUTS
You retain responsibility for everything you submit to WOVA.
Before uploading or submitting material, you must ensure that you have the necessary rights and permissions to use that material and permit WOVA to process it.
This applies particularly to:
• existing garments;
• reference photographs;
• brand assets;
• logos;
• sketches;
• designs;
• third-party artwork;
• client designs;
• manufacturer information;
• confidential information.
You must not upload material where doing so would breach a law, contract, confidentiality obligation or third-party right.
17. CUSTOMER OWNERSHIP OF INPUT
As between you and WOVA, you retain your ownership rights in your Input.
WOVA does not acquire ownership of your clothing designs, brand assets, uploaded images, logos, briefs or other Customer Content merely because you submit them to the Service.
You grant WOVA the limited rights described in these Terms that are necessary to provide the Service.
18. AI OUTPUT
WOVA may generate Output including:
• garment concepts;
• fashion imagery;
• design variations;
• technical flats;
• garment specifications;
• technical-pack content;
• written descriptions;
• other AI-assisted materials.
As between WOVA and you, and to the maximum extent permitted by applicable law, you may use Outputs generated for you through WOVA for lawful commercial purposes.
However, WOVA does not guarantee that any Output is legally protectable, unique or free from third-party rights.
AI systems can generate similar or substantially similar results for different users.
Another WOVA customer may therefore receive an Output that resembles an Output generated for you.
Your rights in your Output do not give you rights over another customer's independently generated Output.
19. AI OUTPUT ACCURACY
AI-generated material can contain errors.
Examples include:
• incorrect measurements;
• incorrect garment construction;
• incorrect materials;
• incorrect trims;
• incorrect colours;
• missing garment details;
• incorrect technical-flat information;
• inconsistent front and back designs;
• unexpected design elements;
• incorrect written specifications;
• inconsistent logos or artwork;
• other technical or visual inaccuracies.
WOVA does not guarantee that an AI-generated Output is suitable for manufacture.
You must review the Output before using it commercially.
20. TECH PACK RESPONSIBILITY
WOVA Tech Packs are AI-assisted development documents.
You remain responsible for reviewing each Tech Pack before providing it to a manufacturer, supplier, factory, client or other third party.
You should verify, where relevant:
• measurements;
• grading;
• sizing;
• construction;
• materials;
• fabric composition;
• trims;
• colours;
• labels;
• artwork;
• logos;
• garment details;
• technical flats;
• front and back references;
• manufacturing instructions;
• any other production-critical information.
WOVA is not responsible for manufacturing errors resulting from a customer's failure to review or verify an Output.
21. REFERENCE IMAGES AND EXISTING GARMENTS
Where WOVA allows you to upload a photograph or reference of an existing garment, you confirm that you have the necessary rights or permissions to use the reference.
WOVA does not transfer ownership of a third-party garment design to you.
You remain responsible for determining whether your intended commercial use of an Output infringes another person's intellectual-property rights.
22. WOVA'S LIMITED LICENCE TO CUSTOMER CONTENT
You grant WOVA a non-exclusive, limited licence to host, store, reproduce, process, transmit and otherwise use your Input and Customer Content only as reasonably necessary to:
• operate the Service;
• generate requested Outputs;
• save and display projects;
• manage collections;
• provide customer support;
• maintain security;
• prevent fraud and abuse;
• troubleshoot technical issues;
• comply with legal obligations;
• enforce these Terms.
WOVA will not publicly publish your private design projects for marketing purposes without appropriate permission.
23. AI AND THIRD-PARTY TECHNOLOGY PROVIDERS
WOVA may use third-party providers to deliver AI, image generation, hosting, cloud storage, payment processing, authentication, email, analytics, security and other functionality.
Where required to provide an AI feature, your Input may be processed by a relevant technology provider.
WOVA will use appropriate contractual and technical arrangements with relevant providers as required by applicable law.
24. AI TRAINING AND MODEL IMPROVEMENT
WOVA will not represent that Customer Content is available for unrestricted use for artificial-intelligence training.
Any use of Customer Content for model training or improvement will be governed by WOVA's applicable policies, technical configuration, contractual commitments and applicable law.
WOVA will not sell private Customer design projects to unrelated third parties.
25. WOVA INTELLECTUAL PROPERTY
WOVA's software, source code, systems, interface, brand, name, logos, workflows, databases, documentation, underlying technology and other proprietary materials are owned by or licensed to WOVA.
Except where expressly stated in these Terms, you receive no ownership rights in WOVA itself.
26. FEEDBACK
If you provide WOVA with suggestions, ideas, recommendations, feature requests or other feedback, WOVA may use that feedback to develop and improve the Service without compensation.
WOVA will not intentionally use confidential Customer information as public marketing material merely because feedback was provided.
27. ACCEPTABLE USE
You must use WOVA lawfully and responsibly.
You must not:
• use WOVA for unlawful purposes;
• infringe intellectual-property rights;
• violate privacy rights;
• upload malicious software;
• attempt to compromise WOVA's security;
• attempt to gain unauthorised access to another account;
• circumvent technical restrictions;
• interfere with the operation of WOVA;
• scrape the Service at scale without permission;
• reverse engineer WOVA except where legally permitted;
• resell access to WOVA without permission;
• impersonate another person or organisation;
• use automated systems to abuse WOVA;
• use WOVA to facilitate fraud or other unlawful conduct.
28. PROHIBITED USE OF AI FEATURES
You must not use WOVA to generate, process or facilitate unlawful or materially harmful activity.
This includes using WOVA to:
• facilitate fraud;
• facilitate identity theft;
• create malicious software;
• facilitate unlawful activity;
• infringe third-party rights;
• violate another person's privacy;
• attack or compromise WOVA;
• circumvent WOVA's security systems.
WOVA may suspend or terminate accounts involved in serious abuse.
29. PROJECTS AND STORAGE
WOVA may allow you to save projects, designs and collections.
WOVA will take reasonable steps to maintain stored project information.
However, no online service can guarantee permanent availability of stored data.
You should maintain independent copies of commercially important Tech Packs and exported files.
WOVA may introduce reasonable storage limits or retention periods.
30. SERVICE AVAILABILITY
WOVA aims to provide a reliable Service but does not guarantee uninterrupted or error-free availability.
The Service may be temporarily unavailable because of:
• maintenance;
• software updates;
• hosting issues;
• AI provider outages;
• third-party provider failures;
• network failures;
• security incidents;
• circumstances beyond WOVA's reasonable control.
31. CHANGES TO WOVA
WOVA may develop and improve the Service.
This may include:
• adding features;
• removing obsolete features;
• changing user interfaces;
• improving AI systems;
• changing technical workflows;
• improving security;
• introducing new plans;
• changing limits or functionality.
Where a material change substantially affects an existing paid service, WOVA will provide notice where required by applicable law.
32. ACCOUNT SUSPENSION
WOVA may suspend an account where reasonably necessary to:
• protect WOVA;
• protect other customers;
• investigate fraud;
• prevent abuse;
• respond to security threats;
• enforce these Terms;
• comply with law;
• address serious payment issues.
Where reasonably possible, WOVA will provide notice and an opportunity to remedy the relevant issue.
Immediate suspension may be appropriate where necessary to protect the Service or others.
33. TERMINATION
WOVA may terminate an account where you materially or repeatedly breach these Terms, engage in serious abuse, commit fraud, or use WOVA unlawfully.
You may stop using WOVA at any time.
Termination of a paid Subscription does not ordinarily entitle you to a refund for the remainder of a billing period, subject to applicable law.
34. EFFECT OF TERMINATION
Following termination, access to paid functionality will normally end in accordance with the applicable subscription terms.
WOVA may retain information where reasonably necessary to:
• comply with legal obligations;
• resolve disputes;
• prevent fraud;
• enforce these Terms;
• establish or defend legal claims;
• maintain accounting or business records.
Personal data will otherwise be handled in accordance with the Privacy Policy.
35. SECURITY
WOVA uses reasonable technical and organisational measures designed to protect the Service and customer information.
No online system can guarantee absolute security.
You are responsible for maintaining the security of your account credentials.
36. WARRANTIES AND DISCLAIMERS
To the maximum extent permitted by law, WOVA provides the Service on anas available" basis.
WOVA does not guarantee that:
• the Service will always be available;
• AI Outputs will always be accurate;
• AI Outputs will be unique;
• Outputs will be legally protectable;
• Tech Packs will be suitable for manufacture without review;
• Outputs will be free from third-party rights;
• the Service will be completely error-free.
Nothing in these Terms excludes a warranty or right that cannot legally be excluded.
37. LIABILITY
Nothing in these Terms excludes or limits liability for:
• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot legally be excluded or limited.
Subject to the above, and to the maximum extent permitted by law, WOVA will not be liable for indirect or consequential losses.
This may include loss of:
• profits;
• revenue;
• anticipated savings;
• business opportunities;
• goodwill;
• reputation;
• data.
Nothing in this section prevents a consumer from exercising statutory rights that cannot legally be excluded.
38. BUSINESS CUSTOMERS
If you use WOVA in the course of a business, you are responsible for ensuring that your use of WOVA complies with your legal and contractual obligations.
You are responsible for ensuring that you have appropriate rights to upload designs, client material, photographs and other content.
39. DATA PROTECTION
WOVA processes personal data in accordance with the WOVA Privacy Policy.
The Privacy Policy explains how WOVA collects, uses, stores and shares personal data.
40. CHANGES TO THESE TERMS
WOVA may update these Terms from time to time.
The latest version will be made available through WOVA.
Where a change materially affects your rights or obligations, WOVA will provide appropriate notice where required.
41. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Nothing in this section removes mandatory consumer rights that apply to you in another jurisdiction.
Subject to mandatory consumer rights, the courts of England and Wales will have jurisdiction.
42. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective.
43. ENTIRE AGREEMENT
These Terms, together with the WOVA Privacy Policy and any other terms expressly incorporated into the Service, constitute the agreement between you and WOVA concerning your use of the Service.
44. CONTACT
WOVA
Legal company name: WOVA LTD
Companies House number: 17400967
Registered office: Lincoln, UK
Email: hello@wovaai.com
Website: www.wovaai.com
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PART 2 — WOVA PRIVACY POLICY
Last updated: 14/08/2026
1. WHO WE ARE
WOVA is operated by:
Legal company name: WOVA LTD
Companies House number: 17400967
Registered office: Lincoln, UK
Email: hello@wovaai.com
Website: www.wovaai.com
This Privacy Policy explains how WOVA collects, uses, stores, protects and shares personal data when you use WOVA.
2. OUR ROLE
For personal data that WOVA collects and uses to operate the Service, WOVA will generally act as the data controller.
Where WOVA processes information on behalf of a business customer in a different capacity, the applicable contractual arrangements and data-protection obligations will determine the respective roles.
3. INFORMATION WE COLLECT
Depending on your use of WOVA, we may collect the following categories of information.
3.1 ACCOUNT INFORMATION
This may include:
• name;
• email address;
• telephone number;
• login information;
• account ID;
• account preferences;
• company or brand information.
3.2 SUBSCRIPTION AND PAYMENT INFORMATION
This may include:
• subscription plan;
• subscription status;
• payment status;
• billing dates;
• renewal dates;
• transaction information;
• promotional pricing;
• limited payment information provided by Stripe or another payment processor.
WOVA does not intend to store complete payment-card details where those details are processed directly by the payment provider.
3.3 PROJECT AND DESIGN INFORMATION
When you use WOVA, we may process:
• project names;
• garment descriptions;
• design briefs;
• garment specifications;
• measurements;
• materials;
• fabrics;
• colours;
• construction information;
• uploaded images;
• reference photographs;
• sketches;
• logos;
• brand assets;
• uploaded files;
• prompts;
• instructions;
• generated concepts;
• technical flats;
• technical packs;
• project history;
• collection information;
• exported materials.
3.4 TECHNICAL INFORMATION
We may automatically collect:
• IP address;
• browser type;
• device type;
• operating system;
• application information;
• device identifiers;
• approximate location;
• access times;
• pages and features accessed;
• error logs;
• diagnostic information;
• security information.
4. HOW WE COLLECT INFORMATION
We may collect information:
• directly from you;
• when you create an account;
• when you use WOVA;
• when you submit prompts;
• when you upload files or images;
• when you create projects;
• when you create collections;
• when you purchase a Subscription;
• when you contact WOVA;
• automatically through technical systems;
• from payment providers;
• from authentication providers;
• from other service providers involved in operating WOVA.
5. HOW WE USE PERSONAL DATA
We may use personal data to:
• create and manage accounts;
• authenticate users;
• provide WOVA;
• generate requested AI Outputs;
• generate Tech Packs;
• generate technical flats;
• store projects;
• manage collections;
• provide customer support;
• process payments;
• manage subscriptions;
• process cancellations;
• communicate about your account;
• send essential service communications;
• prevent fraud;
• prevent abuse;
• maintain security;
• troubleshoot technical problems;
• monitor system performance;
• improve the Service;
• develop new features;
• enforce our Terms;
• comply with legal obligations;
• establish, exercise or defend legal claims.
6. LAWFUL BASES
Depending on the circumstances, WOVA may rely on one or more lawful bases permitted under applicable data-protection law, including:
Contract — where processing is necessary to provide the Service or perform our agreement with you.
Legitimate interests — where processing is necessary for legitimate interests such as security, fraud prevention, customer support, service improvement, business administration and protection of our rights, provided those interests are not overridden by applicable rights.
Legal obligation — where processing is required to comply with law.
Consent — where consent is required, including certain forms of marketing and the use of non-essential cookies or similar technologies.
WOVA will not rely on consent where another lawful basis is more appropriate.
7. AI PROCESSING
WOVA uses artificial intelligence and related technologies to provide features such as garment concept generation, design development, technical-flat generation and Tech Pack generation.
Depending on the feature used, your Input may be transmitted to relevant AI or image-generation providers.
This may include:
• prompts;
• garment descriptions;
• project information;
• uploaded images;
• reference images;
• files;
• specifications;
• other information required to generate your requested Output.
8. THIRD-PARTY AI AND TECHNOLOGY PROVIDERS
WOVA may use third-party providers for:
• AI processing;
• image generation;
• cloud infrastructure;
• hosting;
• file storage;
• authentication;
• payment processing;
• email;
• analytics;
• customer support;
• security;
• monitoring;
• other services required to operate WOVA.
These providers may process personal data on behalf of WOVA.
WOVA will take appropriate steps regarding relevant providers as required by applicable law.
9. CUSTOMER DESIGN AND PROJECT DATA
Your design and project information may be processed by WOVA and relevant service providers to provide the Service.
WOVA does not sell private Customer design projects as a product to unrelated third parties.
WOVA does not claim ownership of your designs merely because they are processed through WOVA.
You are responsible for ensuring that you have permission to upload third-party material.
10. AI TRAINING AND IMPROVEMENT
WOVA will not represent that Customer Content is automatically available for unrestricted AI model training.
Where Customer Content is used for service improvement, AI development or related purposes, that processing will be subject to the applicable WOVA configuration, policies, contractual commitments and applicable law.
WOVA will not knowingly use private customer designs for unrelated commercial purposes.
11. PAYMENT PROCESSING
WOVA uses Stripe or another designated payment provider.
Payment information may be transmitted directly to the payment provider.
The payment provider may process personal data under its own privacy terms.
WOVA may receive information necessary to:
• identify the subscription;
• confirm payment;
• manage renewals;
• process cancellations;
• identify failed payments;
• prevent fraud;
• maintain accounting records.
12. COOKIES AND SIMILAR TECHNOLOGIES
WOVA may use cookies and similar technologies.
Strictly necessary technologies may be used to:
• authenticate users;
• maintain sessions;
• maintain account security;
• remember essential preferences;
• provide requested functionality;
• maintain the operation of the Service.
Where WOVA uses non-essential cookies or similar technologies for analytics, advertising, marketing or other non-essential purposes, WOVA will seek consent where required by applicable law.
WOVA will provide clear information about the relevant technologies and their purposes.
Users will be provided with an appropriate mechanism to accept or reject non-essential cookies where required.
Consent for non-essential cookies will not be treated as a condition of using WOVA where the law requires consent to be freely given.
WOVA may update its cookie technology as the Service develops.
Because the exact cookies used by WOVA may change depending on the final website, analytics, advertising and infrastructure configuration, WOVA will maintain an up-to-date cookie inventory and ensure that the live cookie-consent mechanism corresponds to the technologies actually deployed.
This Privacy Policy should therefore be reviewed whenever WOVA adds or removes analytics, advertising, tracking or similar technologies.
13. COOKIE CONSENT WORDING
Where non-essential cookies require consent, WOVA may display wording such as:
"We use essential cookies to provide and secure WOVA. With your permission, we would also like to use optional cookies and similar technologies to understand how WOVA is used and, where applicable, improve our marketing and services.
You can accept or reject optional cookies. You can change your preferences at any time."
Buttons:
"Accept optional cookies"
"Reject optional cookies"
"Manage preferences"
The exact implementation must correspond to the technologies actually used by WOVA.
14. MARKETING
WOVA may send essential communications relating to:
• accounts;
• subscriptions;
• payments;
• security;
• service changes;
• technical issues;
• customer support.
Where permitted by law, WOVA may also send marketing communications.
Where consent is required, WOVA will obtain the appropriate consent.
Example marketing consent wording:
"Yes, I'd like to receive WOVA news, product updates and offers by email."
Marketing consent will be separate from acceptance of the Terms of Service.
You may withdraw marketing consent or unsubscribe from marketing communications.
Essential service communications will continue where necessary.
15. DATA SHARING
WOVA may share personal data with:
• AI providers;
• image-generation providers;
• hosting providers;
• cloud-storage providers;
• payment processors;
• authentication providers;
• email providers;
• analytics providers;
• customer-support providers;
• security providers;
• professional advisers;
• insurers;
• regulators;
• law-enforcement authorities where legally required;
• courts;
• prospective purchasers, investors or transaction advisers where reasonably necessary in connection with a corporate transaction.
WOVA will not sell private Customer design projects to unrelated third parties.
16. INTERNATIONAL DATA TRANSFERS
Some of WOVA's service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, WOVA will use an appropriate lawful transfer mechanism and safeguards where required by applicable law.
17. DATA RETENTION
WOVA retains personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.
Retention periods may depend upon:
• whether an account remains active;
• whether a subscription remains active;
• project requirements;
• accounting requirements;
• legal requirements;
• security requirements;
• fraud-prevention requirements;
• dispute resolution;
• enforcement of contractual rights.
When information is no longer required, WOVA will delete or anonymise it where appropriate.
18. PROJECT AND DESIGN DATA RETENTION
WOVA may retain Customer projects and generated materials while an account remains active or while retention is reasonably necessary to provide the Service.
Customers should maintain their own copies of commercially important Tech Packs and exports.
If WOVA introduces account or project-retention limits, these will be communicated appropriately.
19. DATA SECURITY
WOVA uses reasonable technical and organisational measures designed to protect personal data.
These may include:
• access controls;
• authentication;
• secure hosting;
• encryption where appropriate;
• restricted administrative access;
• monitoring;
• security procedures;
• incident-response procedures.
No online service can guarantee absolute security.
20. YOUR DATA-PROTECTION RIGHTS
Depending on your circumstances and applicable law, you may have rights including:
• the right to access personal data;
• the right to correct inaccurate information;
• the right to request deletion;
• the right to restrict processing;
• the right to object to certain processing;
• the right to data portability;
• the right to withdraw consent where processing is based on consent;
• rights relating to certain automated decision-making.
These rights are subject to applicable legal conditions and exemptions.
21. EXERCISING YOUR RIGHTS
To exercise a data-protection right, contact:
hello@wovaai.com
WOVA may need to verify your identity before processing a request.
WOVA will respond within the period required by applicable law.
22. AUTOMATED DECISION-MAKING
WOVA uses AI to generate creative and technical materials.
WOVA does not intend to use AI to make decisions about individuals that produce legal or similarly significant effects solely through automated processing.
WOVA's AI generation features are designed primarily to generate creative and technical fashion-development Outputs.
23. CHILDREN
WOVA is intended primarily for adults, professional users, businesses, designers and fashion-related users.
WOVA does not knowingly collect children's personal data where doing so would breach applicable law.
24. DATA BREACHES
WOVA maintains procedures intended to identify, investigate and respond to security incidents involving personal data.
Where applicable law requires notification of a personal-data breach to a regulator or affected individuals, WOVA will take the required steps.
25. PRIVACY BY DESIGN AND DATA MINIMISATION
WOVA aims to collect and process only information reasonably necessary for the operation and improvement of the Service.
WOVA will review its data-processing practices as the platform develops.
26. COMPLAINTS
If you have concerns about how WOVA handles your personal data, please contact:
hello@wovaai.com
You may also complain to the Information Commissioner's Office where applicable.
Information Commissioner's Office:
https://ico.org.uk/
27. CHANGES TO THIS PRIVACY POLICY
WOVA may update this Privacy Policy when:
• the Service changes;
• our technology changes;
• our data-processing activities change;
• our third-party providers change;
• applicable law changes;
• additional features are introduced.
The latest version will be published through WOVA.
Where a material change affects how personal data is processed, WOVA will provide appropriate information before the new processing begins where required by law.
28. CONTACT
WOVA
Legal company name: WOVA LTD
Companies House number: 17400967
Registered office: Lincoln, UK
Email: hello@wovaai.com
Website: www.wovaai.com
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END OF WOVA LEGAL PACKAGE
DOCUMENTS INCLUDED:
1. WOVA Terms of Service
2. WOVA Privacy Policy
The cancellation policy is contained within the Terms of Service.
Cookie and consent provisions are contained within the Privacy Policy, with the actual cookie-consent mechanism implemented separately on the website/app.